Lychee & Peony - Room + Linen Spray

SHIPMENT

Delivery is automatically calculated at checkout.

We aim to dispatch orders within 2-3 days, for personalised product 4-7 days (3-4 weeks for trade).

If your order is urgent, please contact
info@chantic.co.uk prior to ordering. Thank you! We use Evri to deliver our parcels.

• Standard 2-4 days £3.99
• Larger Orders £6.99
• Next Day £9.99

Orders over £35.00 FREE postage

TRADE POSTAGE

For trade courier will be UPS/DPD

• Orders over £500 Free
• Orders under £500 = £15.00

RETURNS

We are happy to refund your products within 30 days of purchase. Simply send your items back to us in 'NEW CONDITION' and we will refund your original payment method within 7
working days. If your items are not in like new condition, we reserve the right
to partially refund. We will not accept any products that have been used.

Unfortunately, we will be unable to accommodate any refund if it appears that your candle has not been burnt correctly in line with our candle care instructions. We strongly advise that these are read upon purchasing to ensure the best possible burning
experience. We do not take responsibility for return postage costs, and initial postage costs will not be refunded.

HOW TO RETURN YOUR ITEMS

Contact us to talk about what you are returning and your reasons for the return to info@chantic.co.uk. We will send you the address for returns. We will refund your original payment method in line with our RETURN POLICY terms.

Candles and Wax Melts

• First burn: Allow wax to melt completely across the surface (2-3 hours)
• Trim wick to 5mm before each use
• Keep away from drafts
• Store at room temperature
• Pet safety tip: Never leave burning candles unattended with pets

Reed Diffusers and Room Sprays

• Flip reeds weekly for optimal scent
• Keep away from direct sunlight
• Ideal placement: Entry points and living areas
• Environmental tip: Reuse diffuser bottles for decoration
• Pet safety tip: Place higher than pet reach

Skincare Products

• Store in cool, dry place
• Use clean, dry hands
• Optimal temperature storage: 15-25°C
• Sustainability tip: Fully use product before recycling packaging

Bath Products

• Store sealed between uses
• Keep dry and away from moisture
• Usage guidelines for optimal results
• Eco-friendly disposal of packaging

Car Diffusers

• Regular refill schedule
• Optimal placement in vehicle
• Temperature considerations
• Safety guidelines while driving

For more safety & Product care visit here